BRAIN.Q Careers
Open positions at the BRAIN.Q Israel Clinic
If you’re passionate about our culture, vision, and products, let us know. We’d love to meet you. If it’s a match, we’d love to have you join us.
Open positions
BRAIN.Q develops a non-invasive neuro-recovery therapy that patients use at home after stroke and other neurological conditions. Each application takes about 5 minutes and needs no sign-up.
Sales & Patient Enrollment Representative
נציג/ת מכירות ורישום מטופלים
A sales role with real impact: turn inbound inquiries into enrolled patients, guiding patients and families from first call to signed agreement and program start. Base salary plus commission on every enrollment.
Full job description
We’re looking for a driven, proactive, people-oriented person with a strong sales mindset to join BRAIN.Q and help grow our patient activity in Israel. Someone who’s a real go-getter, great with people, and knows how to move things forward.
About the job
BRAIN.Q is rapidly growing, and as demand for our home-based neurorehabilitation program continues to increase, we are looking for a motivated and highly organized Sales & Patient Enrollment Representative to join our team.
This is a sales-oriented, patient-facing role focused on converting inbound leads into enrolled patients. The Sales & Patient Enrollment Representative will guide patients and their families through the full enrollment process, from the initial inquiry through contract signing, payment and program onboarding.
The role combines consultative sales, consistent follow-up and hands-on coordination in a sensitive healthcare environment.
Responsibilities
Lead management and patient enrollment
- Contact inbound leads, including patients and family members.
- Understand each patient’s needs, explain the BRAIN.Q program and assess initial fit.
- Clearly communicate the program structure, enrollment process and pricing.
- Build trust with patients and families and address questions or concerns.
- Conduct proactive and consistent follow-up to move leads through the enrollment funnel.
- Work toward enrollment and conversion targets while maintaining a professional, empathetic and patient-centered approach.
- Maintain accurate lead statuses, follow-up tasks and pipeline information in the CRM.
End-to-end enrollment process
- Guide patients through the steps required to join the program.
- Support patients in obtaining a physician’s prescription and coordinate with physicians or clinics when needed.
- Send agreements and payment requests and follow up until completion.
- Coordinate the first session with the assigned physiotherapist.
- Coordinate device delivery and ensure a smooth start to the program.
- Keep patients and internal teams updated throughout the process.
Ongoing coordination and program completion
- Serve as a point of contact for operational questions during the enrollment and onboarding process.
- Coordinate device collection at the end of the program.
- Support the deposit refund process in accordance with company procedures and the condition of the returned equipment.
Key interfaces
- Patients and family members
- Physicians and medical clinics
- Clinical team and physiotherapists
- Logistics and delivery providers
- Finance and payment teams
- BRAIN.Q management
Requirements
- Excellent interpersonal and communication skills.
- A people-oriented approach and the ability to build trust with patients and family members.
- Confidence in explaining a service, discussing pricing and guiding prospective patients toward a decision.
- Proactive, persistent and comfortable with regular follow-up.
- Highly organized, detail-oriented and able to manage multiple leads and processes simultaneously.
- Empathy, sensitivity and professionalism when communicating with patients and families.
- Strong computer skills and experience using digital work systems such as CRM, Monday.com, Google Workspace and digital signature platforms.
- Native or fluent Hebrew.
- Good written and spoken English.
Preferred qualifications
- Previous experience in a sales-related role.
- Experience in healthcare, medical technology, or rehabilitation is a significant advantage.
Position details
- Full-time position
- Hybrid work model
- Performance-based compensation, including a fixed salary and commission based on patient enrollment
Patient Success Specialist
אחראי/ת תחום Patient Success
Support patients through our home-based rehabilitation program, work with their therapists, provide first-line technical support, and build better processes with digital and AI tools.
Full job description
Location: Hybrid, 3 days a week in our Modi’in office and 2 from home. Full-time.
BRAIN.Q is looking for a motivated, empathetic and organized Patient Success Specialist to support patients throughout their home-based rehabilitation program.
You will be a key point of contact for patients and therapists, helping patients get started, resolving day-to-day issues, and improving the way we deliver support. The role combines hands-on patient communication with coordination, reporting, and building better processes using digital and AI tools.
What you’ll do
- Guide patients through onboarding and help them get comfortable with the program and its technology.
- Maintain ongoing communication with patients and coordinate with the program’s therapists.
- Provide first-line technical support, troubleshoot common issues, and escalate when needed.
- Follow up on questions and unresolved issues so patients receive timely support.
- Gather feedback, monitor patient satisfaction, and prepare reports that identify opportunities for improvement.
- Help build patient-success workflows, tools, documentation and reporting.
- Identify recurring problems, bottlenecks and gaps, and work with R&D and the care team to resolve them.
- Use digital and AI tools to improve coordination, reporting and day-to-day workflows, while protecting patient privacy.
- Recognize when a question requires a qualified clinician and route it appropriately.
What we’re looking for
- Strong interpersonal and communication skills, with empathy, patience and a service-oriented approach.
- Excellent organization and the ability to coordinate multiple activities and follow through.
- Initiative, curiosity, ownership and a willingness to learn.
- Confidence with digital tools and an interest in using AI to improve how work gets done.
- A practical approach to troubleshooting and solving problems.
- Fluent Hebrew and good English, written and spoken.
- Availability to work three days a week from our Modi’in office.
- Entry-level candidates are welcome; up to 2–3 years of experience in patient support, customer success, healthcare or operations is also relevant.
Advantages
- A clinical background, such as physical or occupational therapy, or a degree in neuroscience.
What makes this role interesting
You will work directly with patients and therapists while helping shape how patient success operates at BRAIN.Q. It is an opportunity to combine meaningful human interaction with technology, problem-solving and process improvement.
Apply for this positionClinical Partnerships Manager
Build our network of referring clinicians, open partnerships with hospitals and rehabilitation centers, and lead clinical studies from protocol to publication.
Full job description
Location: Israel, field-based with frequent travel. Full-time.
BRAIN.Q develops a non-invasive neuro-recovery therapy for patients after stroke and other neurological conditions. We are looking for a Clinical Partnerships Manager to build and lead our clinical and research partnerships, primarily in Israel.
The role combines an understanding of clinical practice, relationship-building and business development. You will expand our network of partners and referring clinicians and turn relationships into active clinical and research collaborations.
Responsibilities
- Build and maintain a network of referring physicians and clinicians, including neurologists, rehabilitation physicians and physical therapists.
- Identify opportunities with clinics, rehabilitation institutes and hospitals; present BRAIN.Q’s technology and evidence; understand partners’ needs and maintain relationships.
- Support implementation of the system at medical centers, coordinating with clinical and operational teams.
- Develop investigator-initiated study collaborations and maintain relationships with physicians and researchers.
- Collaborate with investigators and BRAIN.Q’s professional teams to develop study protocols and contribute to scientific papers and publications.
- Take part in BRAIN.Q’s branding and outreach efforts, including professional content, clinical case stories, webinars and events, to strengthen awareness among clinicians and researchers.
- Represent BRAIN.Q at conferences and professional meetings, track partnership progress and identify barriers and opportunities.
The role supports commercial discussions; commercial proposals, negotiation and closing agreements remain with management.
Requirements
- One of the following: a master’s degree or higher in physical therapy or occupational therapy; a PhD in another relevant field; or relevant clinical-practice experience.
- Familiarity with medical practice, clinical settings and the needs of treating professionals.
- Understanding of neurology, preferably neurological rehabilitation.
- Familiarity with clinical studies and how they are conducted.
- Strong relationship-building and communication skills; able to build trust with physicians, clinicians and investigators and explain scientific and clinical information clearly.
- Motivation to develop and manage partnerships.
- Initiative, independence, organization and the ability to manage several relationships and processes in parallel.
- Willingness to travel frequently across Israel to meet clinicians and visit hospitals, clinics and rehabilitation centers. A valid driver’s license is required.
- Fluent Hebrew and high-level English, written and spoken.
Advantages
- Previous business-development or partnerships experience (a significant advantage).
- Clinical-research experience, including developing protocols or contributing to scientific manuscripts.
Nature of the role
Field-oriented and primarily in Israel, including travel, meetings with clinicians, visits to hospitals and rehabilitation centers, and conferences.
Apply for this position